Change Day

Under the patronage of Her Royal Highness Princess Muna Al Hussein 


The Health Institutions Accreditation Council launches


 For the ninth year in a row

 "Change Day" initiative on 9/19/2022 


Under the slogan (Medicine Without Harm


Coinciding with the World Health Organization's World Patient Safety Day 


With the aim of shedding light on initiatives that ensure the safety of patients, auditors and workers in health institutions 



Think of an innovative idea, make a pledge on our website, implement your pledge on the day of change, and invite your acquaintances to participate with us.



What is Change Day? 

Change Day is the day on which the contractors (who have previously pledged through the Change Day website) implement their pledges that will improve the quality of health services and activate the principles of patient safety and rights.


What is the purpose of Change Day?

The Health Institutions Accreditation Council aims to motivate all health sector workers, individuals and institutions, to pledge before the date of the initiative to provide the best in health care through pioneering activities and events. Improving the level of quality of health services provided at the level of the Kingdom.


How is the Change Day initiative implemented this year? 

By inviting all departments of health institutions, all employees, and service recipients to pledge before 9/19/2022 to provide innovative initiatives and activities outside the framework of their daily recurring work. These pledges guarantee the safety of workers in health institutions who are considered the first line of defense. Also with involving the patients and recipients, we will implement their innovative pledges as of the Initiative Day (Change Day) 9/19/2022, in order to achieve the highest percentage of drug safety when presented to patients and reviewers.


collection of facts about a drug without harm:

1- Medication-related errors alone cost about $42 billion annually. 

2- More than 50% of the damages associated with medicines can be reduced in the coming years, by taking early measures to ensure the safety of medicines and the safety of patients. 

3- Approximately 7% of the number of patients staying in hospitals around the world is due to medication-related errors, and more than two-thirds of these reasons are considered avoidable. 

4- Most of the medication errors in the world are due to three main reasons: the doctor dispenses the wrong medication, or the medication was wrongly prepared, or the patient takes the medication incorrectly. 

5- The number of deaths has exceeded one million and 200 thousand people around the world since 2019, due to the increasing ability of bacteria to resist as a result of the misuse of antibiotics in treatment.


8 questions that you must know the answers to when starting to use a new drug to ensure safe use without harm: 

1- What is the scientific and commercial name of your medicine? 

2- How will the medicine contribute to improving your health condition? How long is the expected period for the results of the use of the new drug to appear? 

3- How much is the appropriate dose for you and how long is the required period of use based on your health condition? 

4- What should I do if I miss a dose? 

5- What should I do in case of an overdose? 

6- Is there any conflict with the new medicine with my other medicines, or with a certain type of drink or food? 

7- Is there any physical activity that interferes with the use of the new drug? 

8- What are the side effects that may occur during the use of the drug, and what is the appropriate action if any of them appear?


What pledge and innovative idea for the activity or initiative can you present as an administrator and leader in the health institution, as one of its employees, or as a service recipient on the day of the "Change Day" initiative?


Pledge: Make your pledge any time before 9/19/2202 and apply it on Initiative Day to make a difference!


Share: Share the idea of your initiative or your organization's activity on Initiative Day to inspire many with your pledge! 


Join us in improving health care services to reach our vision of improving them and activating the principles of patient safety and protecting their rights in various health care institutions in the Kingdom.



What is your pledge? 

Submit your pledge now, no matter how simple, to ensure the safety of workers and service recipients in the health sector! Register with us before 9/19/2022! Institutions/individuals wishing to participate in "Change Day" must carry out initiatives and activities that will bring about change and improve the processes and procedures followed to serve drug safety and patient health. 

*Please note that the detailed explanation below, are clarifications and examples that can be pledged, and the door to choosing pledges for initiatives and activities is open to all ideas that would improve the quality and services of health care.

NoTogether we look forward to:Administrators and leaders in the health institutionHealth Care RecipientsRecipients of Health Care Services

1 Pharmaceutical safety
  • I pledge to set clear policies and procedures for the drug dispensing process, train staff on them and ensure their compliance with them.
  • I pledge to address the damage caused by weak health systems.
  • I pledge to make improvements at every stage of medication.
  • I undertake to develop policies and programs to monitor and evaluate drug dispensing errors, in order to avoid their recurrence.
  • I pledge to involve the responsible authorities and partners in order to raise awareness and to continue making efforts for drug safety. 
  • I pledge to implement the system of computerizing prescriptions in the health institution to reduce medication dispensing errors. 
  • I pledge to secure cadres and employees to cover the weakness in the medication system.
  • I pledge to constantly communicate with community representatives to hear their voices and suggestions and include them in health and safety strategies for workers and patients.
  • I undertake to design awareness campaigns for workers and the local community on drug safety issues.
  • I pledge to support all creative and pioneering initiatives launched by my employees or members of the local community, and will praise and appreciate them.
  • I pledge to develop programs to ensure the organization's readiness in emergency situations and the effectiveness of its response, crisis management teams, and continuous tracking of the drug stock and its effectiveness.
  • I pledge to benefit from the lessons of past experiences in dealing with emergency situations and to employ them in the future plans of the institution.
  • I pledge to work on providing a consultation room for patients and reviewers, dedicated to answering patients' drug inquiries.
  • I pledge to provide adequate guidance and advice to patients and reviewers regarding the methods of taking medications, they and their families during their review, and take any opportunity to provide educational sessions in my institution or remotely.
  • I undertake to provide all information about taking medicines 
  • I pledge to provide the required awareness regarding the issues, issues and problems of drug safety, and how to avoid incorrect medical habits, in addition to the good and safe prescribing of medicines. 
  • I undertake to submit reports on the harmful effects that can be caused by some drugs, and to receive, classify and enter data 
  • I pledge to circulate drug safety information to the concerned authorities and reviewers
  • I pledge to continue updating the list of medicines within the approved bases, in cooperation with the concerned authorities, and to follow up on compliance with them
  • I undertake to check the validity, validity and clarity of the prescription, and the conformity of the prescription to all professional and legal requirements.
  • I pledge to participate in health education plans and awareness campaigns related to drug safety in cooperation with other health care providers.
  • I pledge to ask when I leave the health facility about all possible complications, and to be sure that I fully understand my health and any unclear information, including my medication list and all written instructions and diet to follow.
  • I pledge to abide by the advice given by health care providers regarding the use of medicines
  • I pledge to constantly ask about the correct use of medicines
  • I pledge to create a continuous and positive communication situation with all partners of health care workers and health service providers 
  • I pledge to contribute, in my turn, to preventing the spread of infection and to abide by all measures required by the health institution to ensure the safety of all of us.
  • I pledge my commitment to maintain the general arrangement in the health institution from public property 
  • I will undertake reporting about any of the risks that I was exposed to or exposed any of my acquaintances to so that the appropriate action will be taken in this regard.
  • I pledge to constantly monitor my health 
  • I pledge to identify myself when starting my treatment journey using two identifications of my own, such as my full name and my national number or date of birth, and I also pledge to get to know the medical staff in return. 
  • I pledge to inform the medical team of my current health status and detailed medical history, including my medication list, to ensure that it does not recur or interact with each other. 
  • I pledge to be an effective partner in my health care and cooperate with the medical staff.
  • I pledge to be an effective partner in managing my pain during my treatment journey, by accurately evaluating and prescribing it to the health service provider so that he or she can dispense medication and doses appropriate to the extent of your pain. 

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